FAQ

What cities do you service?

WIFI LIMO is located in the Washington, DC metropolitan area, however we provide national and international service through our affiliate network.

What are your rates?

Rates vary according to location and type of service requested. Our reservation specialists are available 24 hours a day 7 days a week to provide customers with vehicles choices and rate information.

Are your vehicles Smoking or Non Smoking?

Due to state law compliance all of our vehicles are Non – Smoking.

Can I make a reservation online? Is the booking process on line easy to use?

Yes, you can access our reservations portal by visiting wifilimo.com. Our easy-to-use user interface is tailored for easy use. Every feature is designed to guide the customer through the booking process.

Can I book by phone and view the status of my reservation on the web?

Yes our clients will have the capability of booking by phone and viewing the status of the reservation via our website.

How do I get a receipt for my trip?

You may request a receipt to be faxed or emailed upon completion of the trip. Please call our reservation number at:

+1 844 - WIFI LIMO

+1 844 - 943 - 4546

 How do I make a change or cancel service? What is your cancellation policy?

WIFI LIMO requires a 2-hour notice for cancellation to avoid charges. Contact our office for special events and specialty vehicles. Please contact

+1 844 - WIFI LIMO

+1 844 - 943 - 4546

and our reservation specialist will assist you with changes and cancellations.

How will I find the driver?

There are different locations specified for airports and train stations. Our reservation specialist will advise you of the location at the time of booking. If you cannot locate your chauffeur, call 

+1 844 - WIFI LIMO

+1 844 - 943 - 4546

How do I set up an account?

Download WIFI LIMO app. Or visit our website at wifilimo.com, or Contact our office at

+1 844 - WIFI LIMO

+1 844 - 943 - 4546

and a representative will assist you.

How do I get driver information?

To obtain the requested information, call 

+1 844 - WIFI LIMO

+1 844 - 943 - 4546

How do I retrieve my trip receipt (Web, Email, Mail)?

You can retrieve a receipt either by downloading it from wifilimo.com, requesting it to be emailed to you, or requesting to receive it by mail.